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Is a date available? You can easily check available dates by using the reservation request form or by calling us at 214-421-4500 x121. Can you hold a date? We will hold space for you as a courtesy on a tentative basis for up to ten days, or until another request for that date comes in. When that happens, you will have 24 hours to confirm your event date. Is a deposit required? If so, how much? A $500.00 non-refundable reservation fee is required to confirm your event date. The reservation fee does not apply towards any rental package price. When are payments due? 100% of all rental fees are due 90 days prior to the event date. If the event date falls with this 90 day timeframe, then 100% of all rental fees will be due within fourteen (14) days of booking the event. How do I reserve space? A brief phone call will provide us with the information we need to process a rental agreement, which we will mail to you. Which forms of payment are acceptable? You may pay by check or credit card. We accept MasterCard, Visa, and American Express. What happens if I cancel? You must give us written notice 90 days before the rental date to receive a refund of any rental fees. Cancellation after that date will result in forfeiture of all payments. The reservation fee of $500 is non-refundable. Can I change my date? If space is available, changes may be made. However, a processing charge may be charged to your outstanding balance. What about catering? We have a list of diverse caterers who are warranted caterers. They follow our preservation guidelines, adhere to stringent catering rules and regulations, have required levels of liability insurance in force, offer variety at every price level, actively promote the Hall of State as preferred event venue, and have satisfied customers. May I bring in my own caterer? Yes. We offer customers freedom of choice. You may use a caterer not shown on this list should you have a strong loyalty to them or have unique dietary or customary requirements. If this is the case, the following requirements are necessary:
May I bring in my own alcohol? Alcohol must be handled by and/or through your selected caterer. Kegs of beer are not allowed. If alcohol is being served, there will be a mandatory security enhancement fee for the placement of one (1) or two (2) officers (based upon headcount) outside the Hall of State to ensure compliance with regulations barring alcohol comsumption outside in public areas. May I bring in my own tables and chairs? We will provide tables and chairs as part of our rental packages. It is important that we handle the placement of tables and chairs in order to comply with existing fire codes. Is Fair Park safe? The entire 277-acre campus features security fencing. Included in the rental is internal security to monitor building access. What about parking? Free self-parking surface lots are close-in. Valet service is available at an additional cost. What time may we start? Caterers, florists, musicians, etc. generally require two hours to setup. Additional time for setup may be purchased at $100 per hour or any part thereof. How late may we stay? All events must end no later than 12:00 a.m. (midnight) What about handicap accessible? All public areas of the Hall of State are barrier-free. Elevators move guests from floor to floor, and restrooms are fully accessible. May we smoke? Two patios provide external space for smoking, smoking is absolutely prohibited inside the HOS. |
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